Returns & Refunds– ULTRALAX HOME

What is your returns policy?

We know that occasionally that spur-of-the-moment purchase just isn't what you hoped for...

How long is your returns period?

We know that occasionally that spur-of-the-moment purchase just isn't what you hoped for.

Can I exchange my item?

We understand that sometimes you may want to exchange a product you've purchased from us for something else. We're here to help make that process as smooth and easy as possible.....

Do you offer a collection service?

We understand that returning large, fragile items can be difficult. We now offer an optional collection service at a time and place to suit you. Please note that this is a chargeable service.....

Can I cancel my order?

Provided your order hasn't already been picked, packed or dispatched, we should be able to cancel it for you! The best.....

What is returns address?

Our Returns Address:Please contact our team to arrange a return before sending your item back...

How long will it take for me to get my refund?

We aim to process a return as soon as possible after it has been physically delivered back to our warehouse...

Can I drop a return back to you?

Yes, you can definitely return any items to ourDorsetwarehouse if you can travel to us! Our address is Unit G1, Fleets...

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